Contact
Reach out for order help, account issues, or general questions.
Contact channels
Email: contact@genkey.app
Support form: Not available yet. Please use email for now.
Support hours & SLA
Business hours: Monday to Friday, 09:00-18:00 (KST)
Response SLA: Initial response within 1 business day.
Self-service resources
You may find an immediate answer in these pages: